Area Manager

New York, NY, NY
Full Time
Core
Experienced

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH)

Job Title: Area Manager

 

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person.  WSFSSH develops and manages housing and provides social services for low‐income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH currently owns and operates nearly 2400 units in 29 buildings located in Manhattan and the Bronx. 

In this newly created position, the Area Manager will report to the Deputy Director/Chief Operating Officer and is responsible for the oversight, smooth and safe operation of buildings owned and operated by WSFSSH. The Area Manager is responsible for implementing procedures and management best practices that ensure the effective and efficient operation of properties within established budgets and in compliance with federal, state, and local regulations and that allow residents to be stably housed. The Area Manager provides direction and leadership to a team of property managers who each oversee individual or groups of properties.

 

The following list highlights the responsibilities of the Area Manager:

 

  • Provide overall direction and supervision of property management with oversight responsibility for management of a portfolio of properties.

 

  • Manage Property Management Team.

 

  • Ensure timely and accurate reporting for assigned properties including reports on portfolio health, vacancies, delinquencies, budget, staffing, auditing and inspections.

 

  • Work collaboratively with central Facilities team to ensure highest standard of excellence. Visit and Inspect buildings (at least monthly) with property manager and super to ensure the highest standards are maintained; evaluate maintenance, grounds, and housekeeping operations to ensure efficiency and effectiveness of operations.  

 

  • Work collaboratively with leasing and compliance team to flag issues, monitor and ensure adherence to all policies and procedures related to compliance with the Landlord Tenant Act, Section 8, Fair Housing practices, LIHTC, and funding sources such as Housing and Urban Development (HUD).

 

  • Ensure management is coordinating with social services and following the team model. Attend Social Services/Management combined meeting at least once per month.

 

  • Monitor landlord tenant issues. Ensure legal cases are tracked in RealPage. Review and approve legal expenses over a specified amount.

 

  • Provide input to CFO and Deputy Director on annual operating and capital budgets; monitor and make recommendations on budget performance and prepare periodic reports.

 

Qualifications and Experience:

    • At least six years’ experience in property management or related activity including experience managing multiple properties. Experience with:
    • Rent increase requests to HPD, NYCHA, SCRIE and DRIE as applicable
    • Addressing tenant and subsidy arrears
    • Shepherding cases through housing court
    • Rent stabilization and the rent registration process
    • At least four years' experience managing people.
    • Knowledge of Section 8 (project based and tenant based vouchers); LIHTC certification and knowledge of housing subsidy programs required, including their marketing requirements; Quadel certification preferred.
    • Knowledge of Section 9, NY/NY I,II,&III, , Mitchell Lama, SCRIE, DRIE, NY 15/15, ESSHI, HOME, HHAP, City FHEPS and their marketing requirements preferred.
    • Advanced or strong knowledge of Excel, Word, Outlook, and Teams.
    • Facility with RealPage property management system or similar.
    • Ability to read and write in the English language; fluency in Spanish helpful.
    • Strong communication skills including proven ability to communicate with people of diverse backgrounds and experience communicating with senior management.
    • Experience working with persons who have experienced homelessness, persons with histories of substance abuse, and/or persons living with serious and persistent mental illness, preferred.
    • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change.
    • Team-oriented outlook with ability to work well under pressure and meet deadlines. 
    • Able to interact tactfully with staff, residents, visitors, vendors, inspectors and work cooperatively with property managers and outside consultants.

 

    • Able to make independent decisions and handle stressful situations when required.

 

    • Ability to be available for emergencies including weekends and evenings when needed.

 

    • Authorized to work in the United States.

 

WSFSSH is committed to principles of Diversity, Inclusion & Equity.  Individuals with life experiences as a person of color; being LGBTQIA+; having a disability; &/or having a family background which can contribute different views to the workplace-- such as experiences of poverty or housing insecurity -- are strongly encouraged to apply.

 

WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

 

Please submit resume to [email protected].

 

 

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*